Prescription Refills
Standard refill requests are performed during normal business hours only. Note that requests for prescription medications may take 24 to 48 hours to process, so please request at least 2 to 4 days before you’ll run out of your medication.
To refill a prescription, please contact your pharmacy first and allow 48 to 72 hours for your provider to respond to the refill request.
Medical Records
At PCA, your health information is kept strictly confidential and is not released without your consent. Please note that Workers’ Compensation and your insurance carrier may legally access your health information without your consent.
How to Obtain Copies:
We partner with a third-party firm, Datavant, to support faster turnaround times for records requests. Datavant can deliver your records to your patient portal, securely email them to your preferred address, or mail physical copies if you request paper records. Please use the online request form below to initiate your request.
Third Party Records and Imaging Related Requests
If PCA has received records and images that patients have brought in from outside sources, the law prohibits us from releasing these to a third party.
We will confirm receipt and transfer your documents as soon as possible.
